Alcoholic beverages may NOT be carried in or out of the event. A variety of alcoholic beverages will be served and sold for consumption at the tournament. The Elizabeth Moore Sarasota Open and its concession partners reserve the right to refuse sale/service of beverages to anyone who is intoxicated or is without valid ID. Please drink responsibly and designate a driver or ride.

Animals are great, but please leave yours at home. City of Sarasota regulations prohibit animials within the Payne Park Tennis Center. If you require the assistance of a service animal, contact the Payne Park Tennis Center prior to the tournament to present the documentation the city requires to bring your service animal with you to the park.

Babies are good at two things – looking cute and crying loudly. If your little one starts crying, move quickly to an area away from match play so they do not disturb players on the court. 

Leave large bags and purses in the car and bring only essential items with you to the event. There is limited room under seating for bag storage. All bags are subject to inspection and refusal. You are permitted to carry in one unopened bottle of water of any size and one clear quart bag containing food for personal consumption only. To reduce the use of single-use plastics, guests are encouraged to bring an empty water bottle, which may be filled at any of the events water fountains. The Elizabeth Moore Sarasota Open is not responsible for any items lost or stolen within the facility.

To ensure that all fans will have an unobstructed view of the matches, the Elizabeth Moore Sarasota Open does not permit the hanging or carrying of banners anywhere in the facility. Balloons, beachballs, inflatables and frisbees are not allowed.

Quiet and courteous behavior is expected of all guests. Any guest causing excessive noise or infringing on another guest's enjoyment of the matches is subject to ejection from the event without refund.  

The Elizabeth Moore Sarasota Open has a zero-tolerance policy regarding abusive language, obscene gestures, inappropriate displays of affection and obscene or indecent clothing. If you have an issue with another guest, contact the nearest Marshal for assistance. 

Guests are welcome to bring cameras into the event for personal use. However, any photographic equipment cannot be used to record or reproduce the match and must not interfere with other fans' enjoyment. This includes selfie sticks and telescopic devices, as well as drones or other model aircraft.  

As a courtesy, silence the ringer on your cell phone when near match courts. Move to an area away from match play if you need to have a phone conversation.

If you require medical assistance during the event, notify the nearest Marshal so they can direct you to onsite medical personnel.

A variety of food and drinks will be available for purchase by grandstand ticket holders.  (All VIP tickets include complimentary food and drink inside the VIP Tent.) You are permitted to carry in one unopened bottle of water of any size and one clear quart bag containing food for personal consumption only. No alcohol or other food or beverage items may be carried inside the gates.

You are encouraged to bring an empty water bottle with you that may be filled at one of the venue’s water fountains. You may obtain complimentary ice for your bottle at the grandstand concession stand.

Lost and found items should be taken to the Ticket gate. Guests inquiring about lost items should visit the Ticket gate during the event or call 941-789-6869.

Children who cannot find their parents, as well as parents looking for their children, should go to the Ticket gate.

Only health and safety masks are allowed.

Media credentials are for on-site attendees only. All media personnel wanting access to the event must be approved ahead of time. Request media credentials by emailing media@sarasotaopen.com. The Elizabeth Moore Sarasota Open reserves the right to approve or deny any media credential request at its discretion. All media personnel will be required to check in at the Ticket gate daily.

Complimentary event parking is available in a designated grass lot near the courts and in the City’s nearby parking garage. Additional public parking is available near Payne Park’s skate park. A limited number of accessible parking spaces are available near the entrance for those guests with a state issued handicapped license plate or hang tag and are available on a first come basis. Do not park in the Tax Collector’s (Terrace Building) parking lot directly across from Payne Park’s entrance during government business hours. Cars may be towed at owners expense.

READ PARKING LOT SIGNAGE CAREFULLY!

The distribution of unapproved pamphlets or handouts is not permitted.

Most major credit cards and cash are accepted.

The Payne Park Tennis Center is a public facility owned and operated by the City of Sarasota. It is located at 2050 Adams Lane in downtown Sarasota and features 12 lighted har-tru courts. The tennis courts, tennis center parking lot and Court Thirteen pro shop will be closed to the public throughout the entirety of the Elizabeth Moore Sarasota Open. Payne Park Passholders will not be allowed into the clubhouse building during the tournament for any reason. ATP regulations prohibit allowing anyone without the appropriate ATP credentials to enter the building. Tennis center guests must present a valid ticket and enter through marked gates to be allowed onto the property during the event. Current Payne Park Passholders are invited to attend the event as our guest on Monday, April 8th and can purchase tickets for other event days. Contact tickets@sarasotaopen.com for details.

Restroom facilities including accessible bathrooms will be available at the event.

Schedule changes may need to be made due to the weather or other unforeseen circumstances. The event schedule will be posted online at www.sarasotaopen.com and on our social media pages including any updates or changes. Advance ticket buyers will be notified of any changes via email. Please check the schedule before heading down to the event.

The Elizabeth Moore Sarasota Open is smoke-free. Smoking inside the event is prohibited. Electronic cigarettes are also prohibited. 

Strollers are allowed, however cannot be left in walkways, aisles or anywhere they may present a tripping hazard.  

• All ticket sales are final. Tickets are non-refundable but may be transferred using the TicketLeap app.
• Box Office - The advance purchase of tickets is strongly recommended. Tickets can be purchased online at www.sarasotaopen.com. Both the Box Office and entrance gates will open one hour prior to the first match of the day. For ticketing questions, call 941-789-6869.
• Digital Ticketing - For easy and contactless entry into the Elizabeth Moore Sarasota Open, purchase tickets in advance and have your digital ticket ready to be scanned at the gate. Provided tickets do not sell out in advance, they will be available at the gate, but purchasing in advance avoids any long lines.
• Rainouts - Should a session be rained out prior to one match being completed on Center Court, individual ticket buyers will receive a credit for a future session. No credits will be issued to weekly passholders.
• Re-Entry Policy - Guests will be permitted to leave and re-enter the Elizabeth Moore Sarasota Open later the same day provided they show their ticket and wristband or handstamp to ticketing staff. Inform ticketing staff when you are leaving if you plan to return.

No guns or other weapons are permitted within the gates of the Elizabeth Moore Sarasota Open and Payne Park Tennis Center unless carried by on-duty law enforcement officers.

Wheelchair accessible seats are located in front of the general admission grandstand. There are also wheelchair accessible spots located in the VIP area. Skateboards, hoverboards, scooters, bicycles or other personal recreational vehicles, except for ADA-required devices, cannot enter the event. This also includes rollerblades. These items may be left outside the gate, in your car or at home.