Volunteer Opportunities

VOLUNTEER POSITIONS

We're so excited you're joining us! Read on to find the perfect role for you.

BALL CREW

Think fast — literally! Ball Crew volunteers are the unsung heroes of every match, keeping the balls moving and the game flowing. You’ll be on court retrieving and distributing balls, and when players need a little shade during changeovers, you’ll be ready with an umbrella like a true pro. You’ll be rotated on and off court every 30 minutes so you can catch your breath (and maybe grab some water). Bonus: top performers earn a coveted spot on court for semi-finals and finals weekend. Fame awaits!

What you'll need:

  • Minimum age of 11 years old
  • A basic understanding of tennis rules (don't worry, we'll train you!)
  • Good hand-eye coordination and the ability to stay sharp and move quickly
  • The superpower of standing perfectly still without fidgeting while play is happening
  • Pitch in with court maintenance when needed — sweeping, watering checks, and flagging any surface issues to the Ball Crew Captain

COURT SUPPORT

You’re the MVP behind the scenes! Court Support volunteers make sure every court is game-ready at all times — stocked with cold beverages, fresh ice, and clean towels. You’ll also be on dirty towel removal duty (someone’s has to do it, and we’re glad it’s you!). Keep an eye on match progress so courts can be turned around quickly between matches and stay in close contact with the Ball Crew to tackle any court needs as they pop up.

What you'll need:

  • Comfortable behind the wheel of a golf cart
  • Strong communicator who can coordinate on the fly
  • Alert and quick to respond when courts need attention

FACILITY MANAGEMENT

If it takes a village to run a tournament, you’re the foundation that holds the whole village together. Facility Management volunteers work alongside the Director of Operations from day one — handling setup, keeping supplies stocked across the entire site, managing garbage and recycling, and making sure everything is broken down cleanly at the end. You’re the first ones in and the last ones out, and the whole tournament runs because of you.

What you'll need:

  • Ability to lift heavy items is a plus (those supply boxes won't move themselves!)
  • Golf cart operation experience is helpful

FLOATERS / GENERAL

Love variety? This one is for you! Floaters are the Swiss Army knives of the volunteer world — on call, ready for action, and deployed wherever they’re needed most. No two shifts look the same, and that’s exactly what makes this role so exciting. If you’re flexible, adaptable, and love being in the middle of the action, welcome to your people.

MEDICAL / FIRST AID

Every great event needs a great medical team, and ours is no exception. Medical volunteers staff the First Aid Station and are ready to respond to anything from a twisted ankle to a more serious emergency. You’ll be the calm in the storm, the reassuring presence that keeps everyone safe. We’re so grateful to have you on our team!

What you'll need:

  • Must be a Registered Nurse or Certified EMT — your credentials are your superpower

MERCHANDISING

Got a knack for sales and a love of all things Sarasota Open? The Merchandising team is your court! You’ll help set up and break down the merch area daily and assist fans in snagging their favorite Sarasota Open gear. Whether someone’s looking for a hat, a shirt, or the perfect souvenir, you’ll make sure they leave happy — and maybe with a little extra in their bag.

What you'll need:

  • Strong customer service skills — smiles are mandatory
  • A background in retail is a bonus
  • Comfortable handling financial transactions

NATIONAL ANTHEM SINGERS

Step into the spotlight! Each morning, before the first ball is even struck, one lucky volunteer takes center stage on the main court to perform the National Anthem — acapella, mic in hand, in front of a live crowd. It’s a moment you won’t forget. If you’ve got the pipes and the passion, we want to hear from you!

What you'll need:

  • A music student or professional vocalist — this stage is yours!

PLAYER / OFFICIAL SERVICES

Ever wanted to rub elbows with professional tennis players? Here’s your chance! Player/Official Services volunteers manage the Player and Official Lounges and make sure everyone inside feels like a champion. From setting up the lounges and monitoring credentials, to managing food and beverage needs, handling towel distribution, and keeping laundry flowing — you keep the pros comfortable so they can focus on winning. The Team Captain also plays concierge, issuing credentials and booking practice courts.

What you'll need:

  • Top-tier customer service skills (you're serving the pros!)
  • A problem-solving mindset — when things come up, you find a way
  • Bilingual or multilingual? That's a big plus!
  • Food service experience is helpful. Florida Food Handler Certification is a plus but not required.

SECURITY / USHERS

You’re the guardians of the great guest experience! Security and Usher volunteers keep the crowd flowing, guide guests to their seats, and make sure everyone — players, fans, and fellow volunteers — feels safe and welcome. You’ll monitor access to restricted areas, check credentials, provide information, and assist tournament officials throughout the day. It’s a big job, but someone has to keep the peace (and you make it look effortless).

What you'll need:

  • Must be 18 years of age or older
  • Excellent people skills — friendliness is your first line of defense
  • Confident giving directions while keeping the vibe positive
  • Comfortable standing in the Florida sun for extended periods (hydrate!)
  • Perimeter monitoring
  • Credential checking throughout all areas

TICKETING

You’re the very first face guests see when they arrive — no pressure, but also, kind of a big deal! Ticketing volunteers manage the event entrance, scanning advance tickets, selling same-day passes, and helping guests upgrade to better seats. You’ll keep the line moving, the energy up, and make sure every single guest starts their tournament experience on the right foot.

What you'll need:

  • Strong customer service focus — first impressions matter!
  • Comfortable handling financial transactions
  • Detail-oriented and able to manage information quickly

TRANSPORTATION

You’re the wheels that keep the tournament turning! Transportation volunteers chauffeur players, coaches, and officials between hotels, host sites, and the tournament venue. Tournament vehicles and golf carts are provided — you just bring your good driving skills and your knowledge of the local roads. Bonus: you might just end up in some great conversations along the way.

What you'll need:

  • Valid driver's license and a safe driving record
  • Good knowledge of the Sarasota/Bradenton area and routes to/from the venue and hospitality sites

PARKING

Think of yourself as the traffic conductor of the Sarasota Open! Parking volunteers guide cars and pedestrians safely through designated parking areas, keeping things organized and stress-free for arriving guests. It’s a high-visibility role with a real impact on the guest experience from the moment they pull in.

What you'll need:

  • Must be 18 years of age or older

VIP LOUNGE

Welcome to the VIP Lounge! This team delivers a top-tier experience for our most special guests. From greeting and seating VIPs to managing food and beverage service, tending bar, and keeping the lounge looking immaculate — every detail matters and you’re the one making it shine. If you love creating memorable moments and thrive in an upscale environment, this is your zone.

What you'll need:

  • Must be 21 years of age or older
  • Previous food service experience is an asset
  • Comfortable operating point-of-sale systems
  • For bar staff, previous bartending experience is a plus
  • Food service experience is immensely helpful. Florida Food Certification and/or Responsible Vendors Certificate a plus but not required.
  • Credential checking throughout all areas