The Ball Crew primarily retrieves and distributes the balls in play on court during matches, keeping the flow of play moving smoothly. When necessary, selected members of the crew hold umbrellas over the players during changeovers. Ball people need to report to the Ball Crew captain at least 45 minutes prior to their shift unless prior arrangements have been made with the captain to report at a different time. All ball persons will be provided with a uniform shirt and hat and need to wear black or dark colored bottoms while on court. Ball person crews will be rotated on and off court on a thirty-minute basis to provide rest periods and relief from the sun. Superior performers will be awarded the opportunity to participate as ball persons for semi-final/finals weekend.
Requirements:
The Communications Team supports the development and posting of signage, scoring, order of play, and other key information at the tournament site. They also advise on website content. This committee creates excitement about the event through promotional contacts with print, tv, radio, and social media organizations. The Communications Captain will work closely with tournament organizers to ensure that guests have a clear understanding of the event and status of play.
Requirements:
The Court Maintenance volunteers, under the direction of the Team Captain, are responsible for ensuring that the courts are in the best possible playing condition for all matches. They assess and repair courts daily, sweep courts between sets and matches, monitor and address any watering needs/issues, and report any surface concerns to the Ball Crew Captain.
Requirements:
Previous experience maintaining clay courts is an asset.
The Facility Management volunteers assist the Director of Operations every day throughout the event including pre-event setup and post-event breakdown. This team is responsible for delivering, distributing, and continually replenishing all food and drink items in all areas. Other areas of assistance include: supplies, housekeeping, restroom maintenance, garbage/recycling control, etc. The pre and post event set up and tear down crew supports the tournament by arranging equipment and supplies on the tournament site. They move materials from the storage area to the event site and ensure that the physical environment is ready for the tournament guests and volunteer staff.
Requirements:
These volunteers will be on call at various locations and placed into different tasks, as needed, to enable each of the volunteer groups to function properly.
The Food & Beverage volunteers are responsible for food and beverage needs for the Players’ Lounge, Officials, General Admission Guests, and Volunteer Station. The Food & Beverage Captain and/or their designee serve as the point of contact and liaison with the contracted food vendors.
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The Medical volunteers staff the First Aid Station and assist with all first-aid requests and medical emergencies on-site.
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The Merchandising volunteers help in the daily setup, breakdown, and sales of the many Sarasota Open branded items for purchase throughout every day of the event.
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Each day, at the start of match play, volunteer(s) will be invited to the main court to sing the National Anthem acapella with a Microphone.
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The Player Services volunteers, under the direction of the team captain, manage the Players’ Lounge and serve as the main point of contact for the players during the tournament. They perform a variety of tasks, while maintaining the Players’ Lounge area to keep it comfortable and accommodating for the players. They serve as a concierge for players and may be responsible for issuing credentials and booking practice courts. Team members assist with the distribution of players’ towels and assist players with daily laundry services.
Requirements:
These Volunteers, under the direction of the team captain, will assist in maintaining crowds, ensure that guests find their seating areas smoothly, and prevent any potential undesirable situations. Our goal is to ensure that players, guests, and volunteers have a safe and positive experience. This group will monitor and grant access to restricted areas, parking areas, will provide information to guests, and assist tournament officials as needed.
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The Ticketing volunteers, under the direction of the team captain, are responsible for ticket sales. Specific duties include managing the entrance to the event by scanning tickets purchased in advance, selling same-day tickets, and assessing availability and upgrading for higher fee category tickets same-day.
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The Transportation volunteers, under the direction of the team captain, are responsible for providing transportation for all players, coaches, and officials to and from hotels, host sites, and the tournament site as needed. Tournament vehicles are provided.
Requirements:
Good working knowledge of the area and routes to/from venue and hospitality sites.
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These volunteers will help guide cars in a safe manner throughout designated parking areas. Responsibilities will also include monitoring shuttles to and from any auxiliary parking locations.
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The VIP Lounge volunteers, under the direction of the team captain(s), are responsible for the guest VIP experience. These volunteers must work effectively to maintain superior guest experience for all VIP attendees. Some of the varied tasks include greeting and seating VIP guests, maintaining the food service area, bar/beverage service and the daily setup and maintenance of the VIP Lounge.
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Attention Foodies: Here is your opportunity to work behind the scenes with our Tournament’s Chef. Different tasks to be assigned throughout your shift, dependent on time of day and menu de cuisine.
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